About IRIS

The processes currently used to coordinate referring families to needed services are failing us. The Integrated Referral and Intake System (IRIS) was designed by a passionate team to help organizations connect those they serve to the right resources in their community.

The Need

When this all started, we realized families were not accessing available and needed resources. Providers seemed to lack a shared understanding of available services and miss opportunities to make connections, so families fell through the cracks. There had to be a better way.

The Spark

We knew that no one organization could meet all needs, which made referrals necessary—and difficult to keep track of. Too much paperwork, delayed responses, lack of transparency were recurring issues. Generating better results for families requires solving old problems in new ways.

The Idea

IRIS grew out of those realizations. In our continued engagement with community champions and service providers, we have learned so much about what it takes to cultivate key relationships with people, to leverage technology, and to uncover the data needed to serve families better.

Our Core Team

Director

Strategic Consultant

Implementation Lead

Research Project Manager

Natasha Welsh-Miller

Research Project Coordinator

Mariah Winter

Research Project Coordinator

Katherine Kanne

Research Project Coordinator

Tanya Spacek

Research Project Coordinator

Julie Herzog

Research Project Coordinator

Joe Coburn

IT Project Manager

Charlie Moore

IT Project Coordinator

Kirk Rhorer

IT Project Coordinator

Brand New Box

Our Values

People First

We value our people: the folks we work with and the families they serve. It starts and ends there.

Do and Improve

Services are designed to be used. We put our work out to the world to make an impact. We test, we pivot, we improve.

Amplify Voices

We walk with our partners to imagine and co-create. We listen, we learn, we amplify the impact of our collective work.

Add Seats to the Table

People are experts in their own lives. Healthy communities lift all voices.

How can we help?

We believe in tech. We believe in data. Mostly, as you do, we believe in people’s ability to self-organize to improve systems that fail us. Take a look at our resource section to see if you can find what you need. If not, there’s a human on our team nearby.

Go to Resources